Simple document management for efficient service and maintenance processes
Whether operating instructions, technical drawings, service reports, parts lists or training videos – With SIMPL, you can manage all important files in one central location. Access relevant information at any time – directly on site, in the back office or on the move. No more searching through emails, folders or distributed systems. With the integrated document management in SIMPL, you ensure structure, transparency and efficiency – exactly where it is needed.
2
time needed to find required documents & files
300
time saved by seeking out information per week
1
for order-related documents & data
Document chaos instead of a clear structure
Every order, asset or customer contact generates numerous files – from service reports and plans to emails and photos. These are often distributed across different systems – which costs time, nerves and quality in day-to-day business.
- No central storage for order- or machine-related documents
- No transparency about current, relevant files or forms
- Time-consuming search across multiple systems – often several hours a day
➡ If information is missing or is found too late, the entire process suffers.
Centralized document management with a system
SIMPL offers you a central platform for all relevant documents – whether for commissioning, maintenance, servicing or service calls. You can access exactly the files you need at any time – structured, up-to-date and contextualized.
- All files in one place – from images and PDFs to forms and parts lists
- Intelligently linked to orders, machines or customers so that nothing gets lost
- Connection to existing systems such as your ERP – without duplicating maintenance work
➡ This turns your document management into a real efficiency booster.
“Thanks to SIMPL, the paperwork in our company is finally a thing of the past. We now record customer inquiries and orders, including all relevant service reports and maintenance logs, centrally in a single solution. This not only gives us full transparency of all orders, but has also noticeably improved communication within the entire team.”
Britt van DeursenBereichsleiterin bei Wagner Eschweiler GmbH
Centralized document management – for everything that is really important
Whether order, machine or customer data: SIMPL ensures that all relevant files are available exactly where they are needed. Images, PDFs, CAD drawings or logs – everything is managed centrally and is intelligently linked to the appropriate entries such as orders, assets or customers.
Organize your documents & files, easily & intuitively
Document management is one of the central tasks in service, maintenance and after-sales. With SIMPL, you can organize your documents – whether order, asset or personnel-related – exactly where you need them: clearly arranged, structured and easy to find at any time.
- Full overview of current activities, orders & resources
- Fast response to customer inquiries thanks to immediately available knowledge
- More adherence to deadlines thanks to clear processes & reliable information
➡ This brings order to the system – and security to your processes.
Simple ERP integration - without duplicating maintenance work
Maintaining data twice? It doesn’t have to be. SIMPL can be seamlessly integrated into your existing system landscape – whether ERP, CRM or other applications. Thanks to modern interfaces, data can be exchanged smoothly and without lengthy implementation.
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No double data maintenance effort– all information remains synchronized
- Quick Excel import and export for an easy start
- Direct connection to ERP systems such as proALPHA, Microsoft Dynamics or SAP
➡ This keeps your document management lean, up-to-date and integrated into your processes.
Simple document management – right where you need it
Non-binding consultation with our experts ✔
Individual view of your document processes ✔
Quick, targeted retrieval of all relevant information with SIMPL ✔
Individual support from real contacts
We accompany you personally – with support that understands your industry. No call center, no script – just fast, direct help from people who really know SIMPL.
Intuitively developed for use on site
SIMPL also works where speed is of the essence: mobile, offline-capable, without long training periods. Your technicians will get to grips with it straight away – whether using a tablet or smartphone.
Made & hosted in Germany
Our servers are located exclusively in Germany, are ISO 27001-certified and GDPR-compliant. Do your customers require confidentiality? We provide it as standard.
