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Transparent inquiry & order system

Stay on top of your customer inquiries and orders. Starting from the inquiry, through the planning to the execution, you can track and control your orders in real-time.
Zwei Mitarbeiter am Tablet, welche Tickets durchscrollen

20

Time needed to create a new inquiry

300

time saved by seeking out information per week

100

Transparency about current inquiries & orders

All information inone place

Coordinate all inquiries and orders centrally in one overview. You always have an overview of which inquiries are currently being processed, have a high priority or are assigned to whom.
This way, everyone knows what they have to do or who is currently responsible for providing the best possible service to the customer.

Intuitive and transparent order management

One-click order creation - through email forwarding

You have received a customer inquiry by mail? Just forward them to SIMPL! The data is automatically transferred, assigned to the respective customer and all relevant information is saved as a new inquiry.

No inconvenient data entry

Ausschnitt aus der Softwareanwendung SIMPL, mit der Detailansicht eines Auftrag im Ticketingsystem
Mitarbeiter, welcher gerade das Ticketingsystem von SIMPL auf einem Tablet bedient

The status always at a glance

You can always see the status of the respective inquiry or order at a glance – regardless of whether a new inquiry has been received, is currently being processed or has just been completed.
By assigning a priority, you can always see how important a job is – or whether urgent action is required.

The most important information at a glance

SIMPL is your digital partner in the plant and office

Personal contact

For us, excellent customer service goes without saying. We are always here to help you with questions and answers – free of charge.

Intuitive user navigation

Intuitive and simple user guidance is a top priority. This is the only way to enable your employees to enjoy working with SIMPL and to require only a short training period.

Secure data storage

For the further processing of the data we exclusively use servers that are ISO 27001 certified in Germany. This is also the standard according to which online banks operate.