Spare Parts Management
Manage all your spare parts in a central solution, directly on your machine
Increase the visibility of your machines and systems directly at the customer – with QR codes attached to every device. Whether fault messages, operating instructions or maintenance logs: All relevant information is immediately available digitally with just one scan.
➡ Fewer queries, faster access – and more efficiency in service & maintenance.
Manage all your spare parts in a central solution, directly on your machine
Attach QR Codes with your logo to the machine so that you are always present with the customer
Structure the work of you & your team with checklists
Provide your customer with direct access to a customer portal for inquiries or files & documents
Always keep track of all activities relating to your machine
Attach QR codes with your logo directly to machines and systems – where they are needed: on the store floor.
Whether for maintenance, malfunctions or documentation – your customer can immediately scan them to make an inquiry or access important information.
➡ Visibility where it counts – for faster responses, structured maintenance processes and better customer experiences.
Keep track of your machines at all times – from delivery to the end of operation. With the digital lifecycle file, you can track all changes, deployments and maintenance centrally – for better planning and informed decisions.
➡ This is how you turn information into real maintenance intelligence – and strategically expand your service.
All requests made to machines via QR codes automatically end up in the central ticketing system.
This allows you to stay in control at all times – of new messages, their status and all associated data.
➡ Less chaos, more overview – and a smooth process from scan to solution.
“ Since the introduction of SIMPL, we have systematically recorded our machines and equipment in the field of heat treatment technology. As a result, we now have complete transparency over our entire installed base, including the life cycle records. Customer inquiries can be made directly via the QR codes on the equipment, and the tedious task of printing manuals is finally a thing of the past.”
Ralf BistritzProkurist bei WELDOTHERM Gesellschaft für Wärmetechnik m.b.H.
Make it easy for your customers and your team: inquiries directly from the store floor, access to relevant information in seconds – and a service process that finally runs smoothly.
We accompany you personally – with support that understands your industry. No call center, no script – just fast, direct help from people who really know SIMPL.
SIMPL also works where speed is of the essence: mobile, offline-capable, without long training periods. Your technicians will get to grips with it straight away – whether using a tablet or smartphone.
Our servers are located exclusively in Germany, are ISO 27001-certified and GDPR-compliant. Do your customers demand confidentiality? We provide it as standard.