Dashboard & Analytics in service
Always keep an overview of the relevant key figures in service. This enables you to optimally manage your team and respond to customer requests as early as possible if necessary.
The Problem
Service and maintenance processes are typically characterized by data silos. This makes optimal management more difficult and often results in the failure to achieve the company’s own goals.
- No overview of current service figures
- Time-consuming collection of relevant information in Excel spreadsheets
- Wasted potential in After-Sales due to unfinished maintenance plans or proactive spare parts business
The Solution
The combination of all relevant service information, whether it’s existing operations, the installed base or sales figures.
- Quick and easy overview of current service processes
- Insights into the status quo and the identification of potential in service
- Holistic control and planning of orders
“ Since the introduction of SIMPL, we have systematically recorded our machines and assets in the field of heat treatment technology. As a result, we now have complete transparency over our entire installed base, including the life cycle records. Customer inquiries can be made directly via the QR codes on the equipment, and the tedious task of printing manuals is finally a thing of the past.”
Ralf BistritzProkurist bei WELDOTHERM Gesellschaft für Wärmetechnik m.b.H.
All important service key figures at a glance
Combine all relevant service information in one centralized solution. This not only gives you transparency over the installed base or existing orders, but also allows you to proactively manage them.
Key service figures always at hand
Get an instant overview of all important service figures and analyses.
- Number of existing orders, machines or available employees
- Utilization in service, available capacities or average processing times
- Forecasts of future operations
Central overview at a glance
A proactive approach to service
Transparent key figures provide the basis for one thing above all: the ability to act proactively!
- Action recommendations based on historical data
- Sets of rules for recurring (maintenance) measures
- Establishing maintenance plans for your customers
Higher sales through proactive behavior
360° view of your service through Dashboard & Analytics
We will show you what is possible ✔
Short, non-binding discussion with our experts ✔
Control over your service with SIMPL ✔
Personal Contact
Excellent customer service is a given for us. We are always here for you, ready to assist with any questions or concerns—at no cost to you.
Intuitive User Interface
We prioritize an intuitive and easy-to-use interface. This ensures that your employees enjoy working with SIMPL and require only a short training period.
Secure Data Storage
For data processing, we exclusively use servers that are ISO 27001 certified in Germany. This is the same standard used by online banks.
